Returns & Exchanges
At DKshop, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. Simply ensure your items are in their original condition and packaging to receive a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your DKshop account, navigate to your order history, and select the item you wish to return to generate a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
- 3.Ship the Item
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.